F.G.Lang (Grays) Ltd

Privacy of data

At F.G Langs (Grays) Ltd we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.We do update this Policy from time to time so please do review this Policy regularly.For the purpose of the Data Protection Act 1998 our data controller is F.G.Lang (Grays) Ltd of 44 Clarence Road, Grays, Essex. RM17 6QL.

Information We May Collect From You

In operating our website we may collect and process the following data about you:

Information that you provide by filling in forms on our site www.langs.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, purchasing goods, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by www.langs.co.uk, and when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfilment of your orders.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Use of Cookies

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers.
Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
To meet our contractual commitments to you.
To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

We may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you.
We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

If you do not want us to use your data for our or third parties purposes you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Transaction Information

In order to protect all our customers against potential fraud, All credit card tranactions are processed and verified through Pay Pal. No information is held by F.G. Langs (grays) ltd.

Storing Your Personal Data

We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Uses Made Of The Information

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our products or services.

We do not pass your data to third parties other than to facilitate successful completion and delivery of your order such as your address details to our designated delivery partner.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

Disclosure Of Your Information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.
We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If www.langs.co.uk or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use, Terms of Trade and other agreements; or to protect the rights, property, or safety of www.langs.co.uk, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Third Party Links

You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at 44 Clarence Road, Grays, Essex. RM17 6QL or info@langs.co.uk.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access To Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to www.langs.co.uk, 44 Clarence Road, Grays, Essex. RM17 6QL or info@langs.co.uk.

Secure Shopping

Why are we the Safest Option for buying goods online

The payment gateway we use does NOT store your credit card details, we do not have any access to them after the sale & neither does anyone else. That's why our payment system is one of the safest ways to buy work products on the net.

So how does the system work

There are two main ways to deal with transactions online. The first is to set up your own gateway where you need an SSL certificate and handle the payment details yourself. This means that in most cases the website owners keep a copy of your card details stored on their systems. As long as the people storing your card details are careful with your information and keep up to date with technology to stop hackers from gaining access to your details this would be fine.
We prefer to use the second option which is a third party payment handling service. This is often a better choice for two reasons. Firstly their job is primarily to handle transactions and they have teams of dedicated technicians always developing ways to stay ahead of the hackers and protect your details and safeguarding your money. The second reason is because they handle the process completely and the information you enter relating to your credit card is kept secure and we NEVER store your payment details anywhere ensuring the safety of your identity and your money.

Why is Pay Pal payment gateway so good

Pay Pal are industry-leading fraud prevention experts. This is just one of the reasons Pay Pal is a safe way to pay online. Pay Pal uses proprietary technology and constantly innovates to monitor transactions, help prevent fraudulent activity and maintain a secure payment system.
Pay Pal monitor transactions 24/7 and believe that innovation and careful analysis is the way to beat fraud. That's why Pay Pal has developed industry-leading models to review every transaction and help detect suspicious activity.
Experts work behind the scenes to help protect and shield you from fraud and identity theft. Pay Pal's Fraud Investigation Team is dedicated to creating a safe Pay Pal community. Our team includes former law enforcement officials who identify and prevent fraud before it occurs.
Pay Pal work with law enforcement around the world to help stop online criminals. Dedicated fraud teams, in combination with our advanced technology, help protect the security of your Pay Pal account.